Meet Our Leadership Team

Experts in ophthalmology, healthcare technology, revenue cycle management, and practice operations, building clarity into every part of eye care.

  • Brad Caldwell

    Chief Executive Officer

    Brad leads Optivate with a focus on scaling healthcare technology through operational excellence, customer obsession, and purposeful innovation. He champions an open-door leadership style built on transparency, accountability, and action. His goal: build scalable solutions that drive long-term growth for customers, employees, and stakeholders alike.

  • James Won

    Chief Operating Officer

    James oversees professional services, customer success, finance, and operations, staying closely connected to the customer experience. Drawing on his background in private equity, strategy, and investment banking, he focuses on smart tradeoffs and directing resources where they matter most. He's equally committed to empowering strong leaders and giving them room to excel.

  • Gus Savloff

    Chief Growth Officer

    Gus has been with the company since 2009, now leading client acquisition, partnerships, and market expansion as Chief Growth Officer. With more than two decades in healthcare and medical practice management, he's driven by a client-first philosophy centered on building lasting relationships. He's passionate about mentoring others and staying active in professional networking communities.

  • Steve Sablan

    Chief Technology Officer

    Steve drives the technology vision behind Optivate's next-generation solutions for ophthalmology and eye center practices, bringing more than 25 years of healthcare technology leadership across analytics, EMR, RCM, and virtual care companies. He leads with a focus on accountability, giving eye care organizations scalable, secure tools so they can focus on patients rather than administrative complexity. Outside of work, he enjoys time with his family and collecting sports cards and memorabilia.

  • Jessica Marin

    President of RCM

    Jessica joined the team in 2009 and co-founded Optivate's Revenue Cycle Management division in 2022. As President of RCM, she brings firsthand experience as a former practice manager and owner, focusing daily operations on maximizing revenue and protecting clients from financial penalties. Her front-line background across the industry shapes practical, real-world solutions for clients.

  • Jason Sprague

    Senior Vice President of Sales

    Jason leads Optivate's sales organization as SVP of Sales, driving go-to-market strategy and scaling the revenue team. With more than two decades in sales, marketing, and business development, he focuses on turning growth targets into repeatable systems that deliver consistent results. He pairs strategic vision with hands-on execution and is committed to building high-performing teams that grow with the business.

  • Bill Roos

    Director of Operations

    Bill joins Optivate as Director of Operations, bringing more than 20 years of experience leading operations, account management, and customer success across EMR and ERP platforms. Since 2012 he has focused on medical practice EMR systems, from onboarding and data migrations to support and high-severity escalations. A hands-on builder, he partners with the professional services team to keep practices running smoothly.

  • Ashleigh Miller

    Director of Customer Success

    Ashleigh leads Customer Success, focused on strengthening customer relationships and building the processes that support long-term success. Drawing on leadership roles at Gartner, Pearson, and growing technology organizations, she pairs a customer-first mindset with operational discipline. She believes that when people have clarity, support, and room to take ownership, great things happen.

  • Stephanie Ramos

    Director of Human Resources

    Stephanie leads HR with a mission-driven focus on building a culture where people are hired, developed, trusted, and heard. With more than 27 years across healthcare and operations, she believes the strongest teams are the ones willing to have hard conversations well. Her work centers on equipping Optivate's people to support the practices they serve with the same care those practices give their patients.